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Solutions > Fintech

Sinistra Fintech Solutions

Customer Interactions That Drive Fintech Success

Build trust and increase engagement with Sinistra’s advanced voice and communication solutions built for the fintech industry.
From secure voice services to intelligent routing and CRM integrations, Sinistra helps financial service providers stay compliant, responsive, and competitive.

Deliver personalized experiences with powerful, data-driven communication tools that are easy to use and scale with your business.

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Connect On Any Channel

Reach your customers through phone, SMS, video, and chat. Maintain strong connections with omnichannel communication.

Put Customers First

Support your clients day or night with automated features and intelligent routing to provide responsive service—even after hours.

Flexible Work and Growth

Sinistra’s scalable, cloud-based solutions empower your team to work from anywhere while adapting to your company’s evolving needs.
Support Your Customers On Their Favorite Channels

Start having better customer interactions

Available Channels

Phone, Email, Social Media, Web Chat, Chatbot, Texting and more.

The Unified Inbox

Centralizes all conversations regardless of the channel used so you can offer prompt service.

Personalize Interactions With Accurate Data

Support Your Customers On Their Favorite Channels ​

Integrations

Easily integrate with your existing CRM or support tools.

Native CRM

Use Sinistra’s built-in CRM for seamless management.

Customizable Forms

Collect and store customer data during interactions for better insights and future service improvements.

Reduce Wait Times and Speed Up Resolutions

Support Your Customers On Their Favorite Channels ​

IVR

Automate call flows with smart, easy-to-navigate menus.

Intelligent Call Routing

Route calls based on agent availability or skills.

Chatbots

Automate routine queries to free up live agents.

Self-Service Options

Let users resolve basic issues independently, improving resolution time and reducing operational costs.

Make Data-Driven Customer Experience Improvements

Support Your Customers On Their Favorite Channels ​

Dashboards

Track real-time communication metrics and user behaviors to optimize support performance.

Reporting

Identify trends and automate reports to improve decision-making and customer engagement.

SECURE AND COMPLIANT
SOLUTIONS YOU CAN RELY ON

Regulatory
Compliance

Stay compliant with industry standards like PCI-DSS, HIPAA, and GDPR through secure communications.

Data Security and Integrity
 

Our encrypted systems protect sensitive financial information across every channel.

COPC-
Certified
 

We meet the highest quality standards to ensure secure, consistent service delivery.